Twilio
Principal Presales Engineer, ISV HLS
$139K–$193K
Remote - US · Remote · Principal · Full-time · Posted Sep 3, 2026
- Experience
- 8+ years in presales, or 10+ years of professional experience supporting technical products with customer-facing experience, particularly in delivery or consulting.
- Education
- Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
About the job
Leads technical presales for Twilio’s ISV customers, guiding discovery, solution design, demonstrations, and sales efforts while supporting and mentoring the Solutions Engineering team.
What you'll do
- Partner with Account Executives on qualification, demonstrations, proofs of concept, RFPs, technical presentations, and design documentation.
- Discover customer needs, recommend solutions using Twilio APIs, and lead technical sales and product demonstrations.
- Support and mentor Solutions Engineers through deal leadership, knowledge sharing, and reusable materials.
What they ask for
- 8+ years of presales experience selling complex technical products, or 10+ years of professional experience supporting technical products with customer-facing delivery or consulting experience.
- Excellent communication and presentation skills, including explaining complex topics to different audiences.
- Ability to understand customer communications needs and guide customers to a technical solution; previous software development experience or working knowledge in a relevant area.
- Experience with sales methodologies; bachelor’s and/or master’s degree in a technical discipline or equivalent practical experience.
Nice to have
- Familiarity with cloud platforms and cloud application architecture.
Pay
$138,872.00 - $173,590.00 (pay range; pay type not specified); $146,592.00 - $183,240.00 (pay range; pay type not specified); $154,304.00- $192,880.00 (pay range; pay type not specified)
Tools
Twilio’s APIs, Amazon Web Services, Google Cloud, Microsoft Azure, Telecom, SIP, Contact Center, Security
Model-written summary · the original posting is authoritative