Twilio
Senior Learning Experience Designer
$106K–$156K
Remote - US · Remote · Senior · Full-time · Posted Oct 8, 2026
- Experience
- 3–5+ years; preferably in a fast-paced B2B SaaS or technology environment.
About the job
Designs AI-enhanced learning experiences and sales enablement that help Twilio’s global sales team build skills, ramp faster, and improve performance.
What you'll do
- Create learning materials, interactive AI roleplay simulations, personalized learning paths, and just-in-time performance support for sales teams.
- Partner with Sales Leadership, Product Marketing, and Revenue Operations to align learning with seller competencies, product launches, and sales strategies.
- Use learning and sales metrics to improve enablement programs, and establish guidelines for ethical and effective AI tool use.
What they ask for
- 3–5+ years of experience in instructional design, learning experience design (LXD), or sales enablement.
- Expert-level prompt engineering with LLMs such as ChatGPT, Claude, or Gemini.
- Hands-on experience with AI-enhanced learning tools and creative tools; advanced proficiency with authoring tools.
- Understanding of the B2B sales cycle, buyer personas, and revenue metrics; ability to create engaging, application-based content.
Pay
106,320.00 - 132,900.00 (base salary); 112,560.00 - 140,700.00 (base salary); $125,040.00 - 156,300.00 (base salary)
Tools
ChatGPT, Claude, Gemini, Gong, Articulate 360, ElevenLabs, Synthesia, Google Suite
AI focus
Extensive use of AI for learning design, content generation, roleplay simulations, adaptive learning, automated feedback, and enablement optimization; develops team guidelines for responsible AI use.
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