Twilio
Staff Product Manager
$188K–$277K
Remote - US · Remote · Staff · Full-time · Posted Aug 26, 2026
- Experience
- Minimum 8 years in product management in SaaS, IaaS, or PaaS.
- Education
- Bachelor in Computer Science, Engineering, or equivalent practical experience.
About the job
Own Trust Hub KYC products end to end, creating streamlined registration experiences while maintaining strong customer verification standards.
What you'll do
- Set product vision, strategy, and roadmap; lead cross-functional product planning, development, and launches.
- Translate customer needs into product requirements with engineering and UX, and define metrics to guide decisions.
- Manage stakeholders and conduct data-driven business reviews of product execution and results.
What they ask for
- At least 8 years of product management experience in SaaS, IaaS, or PaaS.
- Proven success leading product launches and product strategy.
- Strong analytical, communication, technical, and UI/UX understanding, with the ability to influence stakeholders and drive measurable outcomes.
- Bachelor in Computer Science, Engineering, or equivalent practical experience.
Nice to have
- Experience building API or developer-experience products or services.
- Experience in telecommunications or other regulated ecosystems.
Pay
$188,240 - $235,300 (estimated pay range; pay type not specified); $199,280 - $249,100 (estimated pay range; pay type not specified); $221,360 - $276,700 (estimated pay range; pay type not specified)
Tools
APIs
AI focus
The job involves Trust Hub KYC products and registration experiences; AI is mentioned only as a tool Twilio uses to support hiring.
Model-written summary · the original posting is authoritative