Uber
Account Manager I, Eats SMB
$30K–$110K
New York City, New York · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years in account management, operations, sales, or customer-facing functions.
- Education
- High school diploma or equivalent.
About the job
Manage and grow a portfolio of SMB restaurant partners, advising them on using Uber Eats and resolving issues to improve partner success.
What you'll do
- Build long-term restaurant partnerships and grow partner portfolios using KPI and data insights.
- Resolve merchant issues and encourage adoption of new features, marketing products, and services.
- Collaborate with operations, marketing, and product teams to share market knowledge and shape regional strategies.
What they ask for
- Ability to negotiate with external partners and overcome objections.
- Ability to handle ambiguity and adapt to changing priorities.
- Demonstrated ability to use data-driven insights for portfolio sales lifecycle management.
- Fluency in Mandarin and professional proficiency in English.
Nice to have
- Proficiency in Salesforce and Google Sheets/Excel.
- Problem-solving ability and stakeholder management skills, including influencing without authority.
Pay
USD $99,286 - USD $110,000 total on-target earnings (OTE); USD $69,500 per year - USD $77,000 per year base salary; USD $29,786 - USD $33,000 annualized cash variable incentive target
Tools
Salesforce, Google Sheets, Excel
Model-written summary · the original posting is authoritative