Uber
Account Manager I, Eats SMB
$30K–$110K
San Francisco, California · Manager · Full-time · Posted Sep 11, 2026
- Experience
- 3+ years in account management, operations, sales, or customer-facing functions.
- Education
- High school diploma or equivalent.
About the job
Manage and grow a portfolio of SMB restaurant partners, advising them on using Uber Eats to improve performance and resolve issues.
What you'll do
- Build long-term restaurant partnerships and grow partner success.
- Use data and KPIs to identify portfolio optimization opportunities and support sales lifecycle management.
- Resolve merchant issues, encourage adoption of features and marketing products, and collaborate with operations, marketing, and product teams.
What they ask for
- 3+ years of experience in account management, operations, sales, or customer-facing functions.
- Ability to negotiate with external partners, overcome objections, and gain commitment.
- Ability to work in high-ambiguity environments and adapt to shifting priorities.
- Fluency in the local market language and professional proficiency in English; high school diploma or equivalent.
Nice to have
- Proficiency in Salesforce and Google Sheets/Excel.
- Problem-solving and stakeholder management skills, including influencing without authority.
Pay
USD $99,286 - USD $110,000 total on-target earnings (OTE); USD $69,500 per year - USD $77,000 per year base salary; USD $29,786 - USD $33,000 annualized cash variable incentive target
Tools
Salesforce, Google Sheets, Excel
Model-written summary · the original posting is authoritative