Uber
Implementation Lead, Uber for Business
$81K–$100K
Chicago, Illinois +1 · Full-time · Posted Jul 23, 2026
- Location
- Chicago, Illinois
New York City, New York - Experience
- 3+ years in a client-facing role and/or project management.
- Education
- Bachelor's Degree
About the job
Leads onboarding and implementation of Uber for Business products for SMB customers, supporting adoption, program performance, and long-term customer satisfaction.
What you'll do
- Plan and oversee launches, including post-launch supervision for 2–4 months and data-based improvement recommendations.
- Manage implementation timelines, stakeholder communication, customer training, and end-to-end technical setup.
- Coordinate with cross-functional teams to address customer feedback, mitigate risks, and support retention and program growth.
What they ask for
- Bachelor's Degree
- 3+ years of experience in a client-facing role and/or project management
- Strong analytical, organizational, and problem-solving skills; proficiency in data analysis
- Experience influencing stakeholders to drive decision-making
Nice to have
- Salesforce experience is a plus
- Strong prioritization, communication, organization, and group facilitation skills
Pay
USD $81,000 per year - USD $90,000 per year (base salary; Chicago, IL); USD $90,000 per year - USD $100,000 per year (base salary; New York City, NY)
Tools
SFTP, SCIM, Expense, Salesforce
Model-written summary · the original posting is authoritative