Program Manager II, Tech - Technical Operations

What you'll do

• Orchestrate technical programs, including strategic scoping, stakeholder alignment, and delivery.
• Build scalable data pipelines and SOPs; partner with Engineering, Product, and Data Science to remove blockers and meet milestones.
• Oversee global vendor performance, identify process gaps, and drive continuous improvement.

What they ask for

• 3+ years of experience in program management, technical operations, or data-driven project management.
• Proficiency in SQL and data analysis using tools such as Excel/Google Sheets.
• Independently led the full lifecycle of at least two large-scale technical initiatives from inception to deployment.
• Bachelor’s degree in a technical or business field, or 4 years of additional relevant experience in lieu of a degree; ability to resolve cross-functional scope misalignments and dependencies.

Nice to have

• Master’s degree, PMP, or Lean Six Sigma certification; experience in AI/ML operations, autonomous systems, or global localization.
• Experience building automated dashboards or feedback loops to measure team effectiveness.

Pay

USD $135,000 per year - USD $150,000 per year base salary (San Francisco, CA); USD $135,000 per year - USD $150,000 per year base salary (Sunnyvale, CA)

Tools

SQL, Excel/Google Sheets, AI/ML

AI focus

The role may scale AI/ML human-in-the-loop workflows and may involve AI/ML operations.