Uber
Senior Central Operations Manager, AM Tooling & Digital Transformation – Expansion Central Ops
$118K–$145K
New York City, New York +2 · Manager · Full-time · Posted Oct 29, 2026
- Location
- New York City, New York
Chicago, Illinois
San Francisco, California - Experience
- 4+ years; related field accepted.
- Education
- Bachelor’s degree or equivalent practical experience.
About the job
Improves Account Managers’ digital workspace by streamlining tools and workflows, reducing operational friction, and supporting scalable commercial growth.
What you'll do
- Partner with Tech, Product, and RevOps to define user requirements, prioritize software enhancements, and streamline workflows.
- Evaluate workspace improvements and consolidate legacy applications into unified interfaces.
- Lead software rollout adoption, training, change management, and performance measurement.
What they ask for
- 4+ years of professional experience in a related operations, program management, sales technology, or commercial excellence field.
- Proficiency with data tools in Excel/Google Sheets for analyzing adoption, user friction, and tool performance.
- Bachelor’s degree or equivalent practical experience.
Nice to have
- Experience with CRM or Customer Success / AM platforms such as Salesforce or Gainsight.
- Experience with operational or technology implementations, tool rollouts, user requirements, or SQL.
Pay
USD $118,000 per year - USD $131,000 per year (base salary); USD $131,000 per year - USD $145,000 per year (base salary)
Tools
Excel, Google Sheets, Gainsight, CRM tools, Salesforce, SQL
Model-written summary · the original posting is authoritative