Partner Implementation Manager

What you'll do

• Review partner implementations, audit configuration quality, manage risks, and course-correct before go-live.
• Advise partners on complex scientific data and configurations; lead or co-lead strategic customer implementations.
• Create partner onboarding, certification, and training materials, and share partner feedback with product and engineering teams.

What they ask for

• Meaningful background in chemistry, materials science, biology, chemical engineering, or a closely related field, with scientific fluency to engage with PhD-level researchers.
• Demonstrated ability to address complex data environments and design structured solutions through implementation, scientific data management, or equivalent technical problem-solving.
• Comfort with scientific or technical software, such as ELNs, LIMS, instrument software, or data analysis tools.
• Strong communication and teaching skills, project and stakeholder management, and ability to build programs independently amid ambiguity.

Nice to have

• M.S. or Ph.D. in a related field plus 2–3 years of post-degree experience in implementation, technical consulting, or scientific data management.
• Partner-facing, channel, or ecosystem experience; technical training and enablement; hands-on lab experience; or familiarity with data management concepts.

Pay

$80K – $120K (base salary)

Tools

ELNs, LIMS