Unity
Developer Support Engineer
$74K–$141K
San Francisco, CA, USA · Full-time · Posted Oct 20, 2026
About the job
Provides technical support to Unity Ads advertisers by investigating campaign delivery, attribution, and reporting issues and working with internal teams to resolve root causes.
What you'll do
- Own advertiser support cases involving campaign delivery, ROAS, attribution, and reporting.
- Investigate MMP integration problems and data discrepancies using SQL and internal dashboards; reproduce issues and report bugs.
- Keep advertisers and Account Managers informed, and improve troubleshooting playbooks and support automation tooling.
What they ask for
- Hands-on experience troubleshooting technical issues in a customer-facing or support role.
- Ability to write SQL queries to investigate and validate data.
- Ability to explain technical findings clearly to non-technical audiences.
- Ability to prioritize and manage multiple concurrent cases.
Nice to have
- Experience with mobile user acquisition, ad tech, ad monetization, mediation platforms, or mobile measurement partners.
- Python or API experience; familiarity with Salesforce, Jira, Looker, mobile app development, or the Unity engine.
Pay
$74,100 - $111,100 USD gross (base salary); $83,700 - $125,500 USD gross (base salary); $94,100 - $141,100 USD gross (base salary)
Tools
SQL, LevelPlay/ironSource, AdMob, AppsFlyer, Adjust, Singular, Tenjin, Python
AI focus
Contribute to support automation tooling within a team building AI-assisted support workflows.
Model-written summary · the original posting is authoritative