Affidavit Support Specialist

What you'll do

• Analyze affidavit requests, prepare and submit affidavits, and verify information in systems and records.
• Review peers’ work, notarize documents, and research and resolve discrepancies across systems and source documents.
• Coordinate with external and internal partners, use approved GenAI tools to support research and document review, and identify process improvements.

What they ask for

• 1+ year of experience in financial services operations, debt buying, collections, or a legal collections environment.
• 1+ year of experience conducting research or investigations involving financial accounts, records, or documentation.
• Experience identifying and resolving discrepancies across multiple systems or source documents, and processing documentation under established procedural, contractual, or regulatory requirements.
• Ability to obtain an Ohio Notary Commission within 60 days of starting and pass the required examination within two attempts.

Nice to have

• Experience supporting collections, recovery, debt sale, or legal operations; knowledge of affidavit, legal-document, or notarization workflows.
• Experience with Salesforce, Looker, or secure file-transfer workflows.

Pay

$25.48 — $25.48 USD (hourly pay rate)

Tools

Salesforce, Looker

AI focus

Uses approved GenAI tools to accelerate research, summarize documentation, and surface potential inconsistencies; validates outputs against authoritative systems, source documents, and contractual requirements.