Upstart
Senior Loan Processor
Columbus, OH, USA +1 · Senior · Full-time · Posted Oct 23, 2025
- Location
- Columbus, OH, USA
Columbus, Ohio, United States - Experience
- 1+ years; loan processing, loan origination, or comparable consumer-lending support experience.
About the job
Independently processes consumer loan applications from initial review through closing coordination and post-close documentation, ensuring accuracy, quality, and timely service.
What you'll do
- Manage a pipeline of loan files, including processing, closing coordination, and post-close documentation.
- Review borrower documents, resolve missing or inconsistent information, and handle complex files using established policies and sound judgment.
- Identify workflow improvements and contribute ideas to increase team efficiency.
What they ask for
- 1+ years of experience in loan processing, loan origination, or a comparable consumer-lending support role at a financial institution or mortgage company.
- Experience reviewing financial documentation and processing loan applications to established quality and productivity standards.
- Experience communicating with customers by phone and in writing to obtain documents, resolve questions, or provide application updates.
- Experience meeting quality, productivity, or service-level expectations in a high-volume operations environment.
Nice to have
- Knowledge of consumer lending operations, loan documentation, and applicable regulatory requirements.
- Experience improving workflows, sharing best practices, or using AI-enabled productivity or knowledge-management tools with appropriate human judgment.
Pay
$25.48 — $25.48 USD hourly base pay rate
AI focus
Preferred experience using AI-enabled productivity or knowledge management tools to improve efficiency while applying appropriate human judgment.
Model-written summary · the original posting is authoritative