UtiliSave
Assistant Utility Issue Adjudicator
New York, New York · Remote · Full-time · Posted Aug 11, 2026
- Experience
- 1–3 years of work experience.
- Education
- Completed undergraduate degree; being no more than six months from completion is also acceptable.
- Visa sponsorship
- Must be authorized to permanently work in the US as a US Citizen or an active Green Card holder; no other conditions are acceptable. Must reside in a US state with no more than a one-hour time difference from Eastern Standard Time.
About the job
Supports the Utility Adjudicator and auditing team by tracking and resolving utility billing issues with utility companies so identified adjustments and savings are implemented.
What you'll do
- Follow up with utilities by phone and email; track issues, submissions, and outcomes.
- Review rejected issues with the Utility Adjudicator and coordinate responses and supporting documentation with auditors.
- Escalate complex or questionable issues to the Legal Department for guidance.
What they ask for
- 1–3 years of work experience.
- Completed undergraduate degree, or within six months of completion.
- Ability to understand and clearly explain technical, legal, and business concepts in simple language.
- Strong oral and written communication; able to prioritize a high-volume workload, meet deadlines, and solve problems independently.
Nice to have
- Administrative background.
- Out-of-the-box thinking and persuasiveness.
Model-written summary · the original posting is authoritative