Vantage
Customer Success Manager
$110K–$140K
USA (Remote) · Remote · Manager · Full-time · Posted Oct 27, 2026
- Experience
- 3+ years; Customer Success or Technical Account Manager experience in B2B tech or SaaS.
- Visa sponsorship
- Vantage is only set up to employ in the United States.
About the job
Manage post-sale customer relationships for Vantage’s infrastructure cost management platform, guiding customers through onboarding, adoption, value reviews, and renewals.
What you'll do
- Lead the post-sale customer lifecycle, including onboarding, adoption, value reviews, and renewal playbooks.
- Advise customers on maximizing Vantage’s value and engage stakeholders across their organizations.
- Represent customer needs internally, advocating for support resolutions, product enhancements, and reduced adoption friction.
What they ask for
- 3+ years of customer-centric experience as a Customer Success or Technical Account Manager in B2B tech or SaaS.
- Previous experience with FinOps Cloud Cost Management solutions.
- Strong communication and attention to detail, including the ability to engage technical and executive audiences.
- Ability to manage a portfolio from SMB up to Commercial accounts.
Nice to have
- Monitoring and observability expertise.
- Experience building and deploying to cloud infrastructure (AWS, Azure, GCP, etc.); relevant Data Visualization / financial product experience.
Pay
$110K – $140K (base salary)
Tools
AWS, Azure, GCP
Model-written summary · the original posting is authoritative