VAST Data
Sr. Tools & Automation Developer - Customer Support
RTP, North Carolina · On-site · Senior · Full-time · Posted Oct 30, 2026
- Experience
- Minimum of 3-5 years of experience in automation engineering; preferably in a customer success or customer service environment.
- Visa sponsorship
- Requires U.S. citizenship.
About the job
Develops automation solutions to streamline customer success operations, improve efficiency, and support customer satisfaction.
What you'll do
- Design and deploy automated workflows; identify and implement process improvements.
- Analyze customer data to inform automation strategies and provide technical support to the customer success team.
- Collaborate across teams, document workflows, and train team members on automation tools and processes.
What they ask for
- Proficiency in Python and Bash, with experience developing in Django environments.
- Experience with Ansible and Puppet; familiarity with Salesforce.
- Knowledge of Grafana and SQL, plus data analysis and visualization skills.
- Strong communication, problem-solving, and collaboration skills.
Tools
Python, Bash, Django, Ansible, Puppet, Salesforce, Grafana, SQL
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