VAST Data
Technical Account Manager - USA
Seattle +1 · Hybrid · Manager · Full-time · Posted Oct 30, 2026
- Location
- Seattle
Raleigh, North Carolina - Education
- MS or B.Sc. in CS, CE, EE or related fields.
About the job
Own post-sales customer success for VAST Data accounts, coordinating technical support, deployments, escalations, product feedback, and adoption.
What you'll do
- Manage customer support issues, installations, upgrades, break-fix work, and expansions in coordination with internal teams and partners.
- Lead customer review meetings, advocate for customer use cases, and submit bugs and feature requests to product and engineering teams.
- Coordinate the customer success team and account stakeholders to drive product adoption, meet SLAs, and maintain customer satisfaction.
What they ask for
- Working knowledge of Linux system administration and Linux OS.
- Knowledge of networking, including Linux network configuration and troubleshooting.
- Excellent written and verbal technical communication and presentation skills.
- Ability to travel around 20% of the time.
Nice to have
- Enterprise IT infrastructure, networking, storage, and enterprise software knowledge.
- Hands-on experience with storage, S3, and high-performance computing.
Tools
Linux, S3
AI focus
Supports customers using VAST Data’s data platform for AI training and inference; no specific AI development duties are stated.
Model-written summary · the original posting is authoritative