Vast
IT Support Specialist II
Long Beach, California, United States · Full-time · Posted Oct 16, 2026
- Experience
- 2+ years of experience in IT.
About the job
Provides day-to-day technical support to Vast employees, troubleshooting user issues and maintaining workplace devices and IT systems.
What you'll do
- Provide help desk support, resolve incidents through an ITSM system, and meet SLA performance metrics.
- Maintain and troubleshoot Windows and Mac devices, mobile equipment, and workstation hardware and software.
- Support onboarding and offboarding, multiple locations, and equipment installation or movement.
What they ask for
- 2+ years of experience in IT.
- Proven experience with ITSM tools.
- Strong troubleshooting of Windows 10/11 and MacOS.
- Some understanding of Active Directory or LDAP.
Nice to have
- Experience in a manufacturing or fast-paced startup environment.
- Familiarity with aerospace industry regulations and standards regarding IT and data.
Pay
$24.52 — $39.90 USD (base salary)
Tools
Jira SM, ZenDesk, Windows 10/11, MacOS, Active Directory, LDAP
Model-written summary · the original posting is authoritative