Veeva Systems
Practice Manager - Implementation Services
$100K–$200K
Pennsylvania - Philadelphia · Remote · Manager · Full-time · Posted Aug 22, 2025
- Experience
- 5+ years of hands-on software implementation experience and 2+ years in people management.
About the job
Leads a North American Professional Services team delivering Vault CRM implementations and driving customer and employee success.
What you'll do
- Lead the team, including hiring, performance management, and mentorship.
- Provide executive oversight of internal initiatives and project sponsorship, and build trusted customer relationships.
- Drive implementation excellence and operational performance while partnering across Veeva.
What they ask for
- 5+ years of hands-on software implementation experience at a software vendor or consulting firm.
- 2+ years in people management.
- Has grown and led an implementation or professional services team; demonstrates operational excellence in business metrics, utilization, and resource management.
- Comfortable working in system and willing to do an implementation; able to travel up to 25% of the time.
Pay
$100,000 - $200,000 USD base salary
Tools
Vault CRM
AI focus
Use AI innovatively to support engagement delivery; the role supports implementation of Veeva's agentic CRM, which leverages AI.
Model-written summary · the original posting is authoritative