Veeva Systems
Product Expert - Link Key People
$65K–$150K
Massachusetts - Boston · Remote · Full-time · Posted Jun 30, 2026
- Experience
- 3+ years in a customer-facing technology role.
About the job
Serves as the product subject matter expert, connecting customers and internal teams to educate users, relay feedback, and shape the product roadmap.
What you'll do
- Represent and explain the product at industry events, user groups, and webinars; create educational content, release notes, and demonstrations.
- Gather and prioritize customer feedback, then work with Product Managers to translate business needs into technical requirements.
- Provide advanced product support and enablement to clients and internal teams.
What they ask for
- 3+ years of experience in a customer-facing technology role, such as SaaS Consulting, Product Training, or Product Marketing.
- Hands-on experience administering, configuring, or implementing enterprise-grade SaaS platforms.
- Experience launching software features, leading customer workshops, or managing user communities.
Pay
$65,000 - $150,000 USD base salary
Tools
Veeva Vault, Salesforce
Model-written summary · the original posting is authoritative