Veeva Systems
Product Expert - Veeva CRM
$55K–$225K
Massachusetts - Boston · Remote · Full-time · Posted Mar 1, 2024
- Experience
- 3+ years administering and/or implementing Veeva CRM.
About the job
Advocate for Veeva CRM by educating customers, sharing product expertise, and conveying customer feedback to influence product planning and roadmap direction.
What you'll do
- Educate customers on Veeva CRM features, capabilities, and best practices through meetings and online communities.
- Gather and prioritize customer feedback and product gaps, and contribute to release planning and roadmap direction.
- Collaborate with Product and other teams on product communications, demonstrations, and customer support.
What they ask for
- 3+ years experience administrating and/or implementing Veeva CRM.
- Ability to communicate technical requirements, preferences, and limitations to business and technical audiences.
- Experience interacting with customers and internal teams, in-person and remotely.
- Strong analytical and communication skills; willingness to travel up to 10%.
Nice to have
- Creating materials for technical and non-technical audiences; experience with video editing software.
- Experience performing software demonstrations or managing an online community.
Pay
USD $55,000 - $225,000 base salary
Tools
Veeva CRM
Model-written summary · the original posting is authoritative