Vestmark
Technical Support Engineer Co-op
Wakefield, MA +1 · Internship · Posted Oct 19, 2026
- Location
- Wakefield, MA
Wakefield, Massachusetts, United States - Education
- Progress towards a BA or BS degree; a BS degree in Finance or Computer Science is a plus.
About the job
Provides production and technical support to clients using Vestmark’s Managed Accounts platform by investigating and resolving support cases.
What you'll do
- Analyze, research, and resolve customer support cases; answer inbound calls and triage inquiries.
- Document case activity and develop or refine support documentation.
- Coordinate with clients and internal teams to manage expectations and deliver customer service.
What they ask for
- Knowledge, understanding, or interest in the financial sector.
- Knowledge, understanding, or interest in the enterprise software implementation lifecycle and aptitude for comprehending enterprise software architecture.
- Ability to balance competing priorities and collaborate across teams.
- Progress toward a BA or BS degree.
Nice to have
- MS Windows and SQL.
- Knowledge or understanding of investment systems, such as Portfolio Management, Trading, or Middle/Back Office Operations.
Pay
$19-$22 USD per hour; base salary
Tools
MS Windows, SQL
Model-written summary · the original posting is authoritative