Virio
Strategic Account Manager
$150K–$180K
San Francisco · On-site · Manager · Full-time · Posted Mar 24, 2026
- Experience
- 5+ years in sales, account management, customer success, or founding a company.
About the job
Own customer success and expansion for Virio’s employee-generated content product, guiding customers from onboarding through adoption, results, and renewal.
What you'll do
- Manage onboarding, adoption, results, and renewals across a book of accounts; lead rollouts to expand employee participation.
- Work directly with customers to improve content habits, uncover goals and blockers, and build trust across their organizations.
- Bring recurring customer needs to engineering, build AI agents to automate repetitive work, and help create the onboarding playbook.
What they ask for
- 5+ years in sales, account management, customer success, or founding a company, with ownership of customer outcomes.
- Excellent discovery, selling, and account-expansion skills.
- Strong project management and ability to solve problems independently.
- AI-native; uses AI daily and has built personal AI workflows or agents.
Nice to have
- Former founder with a sales or marketing background; experience managing a book of business or carrying a quota.
- Understanding of LinkedIn and executive content as a revenue channel.
Pay
$150K-$180K USD base salary
Tools
AI focus
Use AI daily and build personal AI workflows or agents; build AI agents to automate repetitive work.
Model-written summary · the original posting is authoritative