Vooma
Operations Associate - Deployments
$100K–$130K
San Francisco Office · Full-time · Posted Nov 24, 2024
- Experience
- 1–2+ years in operations, consulting, customer success, or a customer-facing role; exceptional candidates from other backgrounds will be considered.
About the job
Own customer relationships and support platform deployments while improving Vooma’s customer operations through playbooks, automations, and strategic projects.
What you'll do
- Manage assigned customer relationships, driving adoption, engagement, and satisfaction.
- Support platform configuration and deployment; build deployment playbooks and automations.
- Contribute to scaling projects and share structured feedback with Product and Engineering.
What they ask for
- Hunger to learn and a whatever-it-takes mentality.
- Excellent verbal and written communication, organizational, and relationship-building skills.
- Genuine excitement about AI and willingness to adapt to new workflows.
Nice to have
- Experience in logistics, supply chain, AI, or enterprise SaaS; exposure to technical configuration, implementation, or process automation.
- Startup experience.
Pay
$100K – $130K USD base salary
AI focus
Work at an AI-native company deploying an AI orchestration platform for logistics; the role calls for enthusiasm about AI and adapting to new workflows.
Model-written summary · the original posting is authoritative