Senior Onboarding Programs Specialist

What you'll do

• Design onboarding architecture, role tracks, milestones, and readiness criteria; measure outcomes such as ramp-to-quota time, win rates, technical fluency, and retention.
• Coordinate with Product, Revenue Operations, and Sales leadership to align programs with field conditions; manage onboarding communications, status updates, and cohort reporting.
• Use AI-enabled tools and workflows in coaching, content creation, and reinforcement, and gather feedback to improve programs.

What they ask for

• At least 3 years in a quota-carrying or customer-facing revenue role (SDR, AE, SE, or CSM).
• At least 5 years of experience in enablement, onboarding, or revenue program ownership, including building or running onboarding programs from scratch.
• Experience using data to connect onboarding programs to ramp speed, quota attainment, or retention.
• Proficiency with Salesforce and Gong or comparable tools; ability to own onboarding programs and communications end-to-end.

Nice to have

• Background in IaaS, cloud infrastructure, or developer-focused products, including familiarity with CPU cloud (compute, networking, storage).
• Experience at a high-growth startup scaling a sales team (Series B+) or applying AI tools to learning, coaching, or performance support.

Pay

$100,000-$125,000 USD base salary

Tools

Salesforce, Gong

AI focus

Apply AI-enabled tools and workflows to coaching, content creation, and reinforcement; AI experience supporting learning, coaching, or performance is also valued.