Vultr
Strategic Technical Account Manager GPU
$115K–$140K
Remote - United States · Remote · Manager · Full-time · Posted Apr 16, 2026
- Experience
- 2–5+ years; relevant technical roles include AI/ML Engineer, AI/ML Ops, Technical Account Manager, HPC Engineer, and Sales/Solutions Engineer.
About the job
Leads post-sales technical success for customers running large-scale AI and high-performance GPU workloads on Vultr, from onboarding and architecture to optimization, incident response, and account expansion.
What you'll do
- Lead GPU customer onboarding, advise on cluster and workload architecture, and optimize performance and cost.
- Own technical relationships, scaling plans, reviews, and incident escalations for assigned accounts.
- Support account expansion and provide customer feedback to product teams.
What they ask for
- 2–5+ years in AI/ML engineering or operations, technical account management, HPC engineering, sales/solutions engineering, or a relevant technical role.
- Strong knowledge of GPU architectures (NVIDIA/AMD), CUDA/ROCm, distributed training, and ML frameworks.
- Experience with Linux tuning and networking, including Infiniband or RoCE fabrics.
- Experience with high-performance storage systems.
Nice to have
- Prior support experience with hyperscale customers, AI labs, or large cluster deployments.
- Cloud Native Computing Foundation Certified Kubernetes Administrator (CKA) certification.
Pay
$115,000 - $140,000 (USD, base salary)
Tools
NVIDIA, AMD, CUDA/ROCm, PyTorch, TensorFlow, Kubernetes, SLURM, Infiniband
AI focus
Supports customer AI workloads including LLM training, fine-tuning, inference, embeddings, and RAG; advises on distributed training, GPU scaling, and performance optimization.
Model-written summary · the original posting is authoritative