Watershed
Implementation lead
$112K–$144K
New York City · On-site · Full-time · Posted Aug 18, 2026
- Experience
- 3-6+ years; the posting does not specify alternatives.
About the job
Leads end-to-end Watershed implementations for complex strategic accounts, coordinating customers and internal teams to deliver measurable outcomes and improve implementation processes.
What you'll do
- Own deployments from kickoff through wrap-up, including discovery, milestones, risk management, and execution.
- Serve as the primary customer contact, coordinate stakeholders, and deliver customer enablement.
- Build scalable implementation playbooks and processes, and share customer insights with product and engineering.
What they ask for
- 3-6+ years in management consulting, solutions, or software implementation; experience leading customers through complex programs or projects.
- Clear communication with technical and non-technical audiences.
- Ability to manage multiple workstreams and identify and mitigate project risks.
- Work in person at the New York office 4 days per week.
Nice to have
- Experience at a B2B SaaS company.
- Early adoption of AI solutions and enthusiasm for using them to drive impact.
Pay
$112.5K – $143.8K (base salary)
AI focus
Early adoption and use of AI solutions to drive impact.
Model-written summary · the original posting is authoritative