Watershed
Service delivery manager
$112K–$125K
New York City · On-site · Manager · Full-time · Posted Sep 10, 2026
- Experience
- 3-6 years of experience delivering client services in B2B software or consulting.
About the job
Manage end-to-end delivery of customer Data Ingestion service packages, coordinating scope, timelines, budgets, risks, and handoffs.
What you'll do
- Lead discovery, define project scope and success criteria, and manage delivery through completion.
- Coordinate timelines and dependencies with customers, partners, and internal teams; track service hours and budgets.
- Identify delivery risks, plan mitigations, and manage escalations and out-of-scope requests.
What they ask for
- 3-6 years of experience delivering client services in B2B software or consulting.
- Direct experience owning client relationships.
Pay
$112.5K – $125K (base salary)
Model-written summary · the original posting is authoritative