Watney
Program Manager, Teleoperations
San Francisco · On-site · Manager · Full-time · Posted Sep 10, 2026
- Experience
- 1–2 years in an operations, program-support, or offshore-workforce role, such as recruiting, training, or performance tracking.
About the job
Runs day-to-day operations for the robot pilot program, including pilot training, performance tracking, KPI reporting, and process improvements.
What you'll do
- Run tryouts and training sessions for new pilots and track their performance.
- Pull and report KPIs, including telemetry and task times, and identify where SOPs need improvement.
- Coordinate robot allocation with Fleet Operations and escalate performance findings to program and engineering leads.
What they ask for
- Comfort working from SOPs and following defined processes closely.
- Strong data-analysis skills and comfort with messy real-world data.
- Clear written and verbal communication skills.
- Willingness to work hard in a scrappy environment.
Tools
SOPs, telemetry
Model-written summary · the original posting is authoritative