Watney
Staff Program Manager, Teleoperations
San Francisco · On-site · Staff · Full-time · Posted Sep 10, 2026
- Experience
- 4+ years running a distributed or offshore workforce program at scale.
About the job
Owns and improves Watney’s large-scale robot pilot program, connecting training and performance data to operational and engineering changes.
What you'll do
- Run pilot tryouts, training cohorts, and performance improvement across a 2,000+ pilot operation.
- Define and measure KPIs, then turn performance findings into operational actions.
- Coordinate robot allocation and shift-operations improvements with Fleet Operations, Southeast Asia leadership, and engineering teams.
What they ask for
- 4+ years running a distributed or offshore workforce program at scale, including recruiting, training, and performance management.
- Experience writing SOPs and owning operations-team quality or processes.
- Strong data-analysis skills and comfort with messy real-world data.
- Clear written and verbal communication skills.
Model-written summary · the original posting is authoritative