Waymo
System Disruption Manager
$159K–$196K
Tempe, AZ, USA +1 · Manager · Full-time · Posted Oct 29, 2026
- Location
- Tempe, AZ, USA
Tempe, Arizona, United States - Experience
- Minimum of 7 years serving as an Incident Commander or lead responder.
About the job
Leads real-time responses to high-severity operational disruptions, coordinates stakeholders, and drives post-incident analysis and improvement.
What you'll do
- Serve as Incident Commander, making system-level decisions and coordinating cross-functional response to critical events.
- Manage escalations, stakeholder communications, and 24/7 global incident-response coverage.
- Lead incident retrospectives, document root causes and follow-ups, and brief executives on incidents and trends.
What they ask for
- At least 7 years as an Incident Commander or lead responder for high-severity, cross-functional incidents in a complex engineering or logistics environment.
- Technical understanding of complex engineering systems and ability to lead cross-functional incident response, root-cause analysis, and remediation.
- Experience briefing senior executives on complex, fast-moving incidents.
- Ability to participate in a 24/7 on-call rotation.
Nice to have
- Advanced degree in a relevant field such as Emergency Management, Business, Operations, or Law.
- Experience with global incident response, external stakeholders, regulated industries, incident-management frameworks, or event mapping.
Pay
$159,000 — $196,000 USD (base salary)
Model-written summary · the original posting is authoritative