WebFX
Jr. IT Support Specialist
$47K–$50K
Harrisburg, PA · On-site · Full-time · Posted Sep 14, 2026
- Experience
- Entry-level; related IT support experience is not required. Prior work experience in any field is suggested.
- Education
- Bachelor's degree; upcoming graduates are encouraged to apply.
About the job
Provides internal IT help-desk support, configures employee accounts and workstations, and helps improve technical processes.
What you'll do
- Respond to support tickets and troubleshoot computer systems, software, hardware, LAN, WiFi, and other workplace technology.
- Install and configure Windows and Mac workstations and create and configure employee accounts.
- Research solutions to technology challenges and document clear, easy-to-follow processes.
What they ask for
- Bachelor's degree; all majors welcome.
- GPA of 3.4 or above.
Nice to have
- Prior work experience in any field and customer service experience.
- Familiarity with Excel/Google Suite, Windows and Mac OS, business office technologies, or AI tools.
Pay
USD $47,000-$50,000 (potentially higher based on work experience); base salary status not stated
Tools
Windows, Mac OS, Excel/Google Suite, Local Area Networks (LAN), WiFi
Model-written summary · the original posting is authoritative