WebFX
Jr. IT Support Technician
$47K–$50K
Harrisburg, PA · On-site · Full-time · Posted Sep 14, 2026
- Experience
- Entry-level; prior work experience in any field is suggested. Related experience is not required.
- Education
- Bachelor's degree; upcoming graduates are encouraged to apply.
About the job
Provides internal help-desk support, sets up employee accounts and workstations, and helps improve technical processes.
What you'll do
- Respond to support tickets, troubleshoot computer, software, hardware, network, and workplace technology issues, and guide employees through solutions.
- Install and configure Windows and Mac workstations and create and configure company accounts.
- Research technology solutions and document processes in clear, accessible language.
What they ask for
- Bachelor's degree in any major.
- GPA of 3.4 or above.
- Prior work experience in any field.
- Strong verbal and written communication skills.
Nice to have
- Customer service experience; tech support or IT Help Desk experience is a bonus.
- Excel/Google Suite, Windows and Mac OS knowledge, business office technology knowledge, or familiarity with AI tools.
Pay
$47,000-$50,000 (potentially higher based on work experience) USD; base salary
Tools
Excel/Google Suite, Windows, Mac OS, Local Area Networks (LAN), WiFi
Model-written summary · the original posting is authoritative