Wells Fargo
Business Banking Digital Operations Senior Lead
CHARLOTTE, NC · Senior · Full-time · Posted Oct 29, 2026
- Experience
- 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, education; and 5+ years leading portfolio governance within financial services or another complex regulated environment.
- Visa sponsorship
- Not eligible for Visa sponsorship.
About the job
Leads portfolio operations for Business Banking Digital by turning performance data into executive insights, managing portfolio governance and value tracking, and supporting AI use-case governance and reporting.
What you'll do
- Own portfolio KPI measurement, analytics, executive dashboards, and recurring performance reporting.
- Manage portfolio governance, intake, prioritization, risks, dependencies, commitments, and value realization.
- Support AI use-case identification and governance; track AI portfolio adoption, costs, benefits, risks, and outcomes.
What they ask for
- 7+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, education.
- 5+ years of experience leading portfolio governance within financial services or another complex regulated environment.
Nice to have
- Experience with KPI frameworks, executive dashboards, data-quality controls, portfolio measurement, and reporting or AI-enabled tools.
- Experience managing portfolio value, risks, intake, strategic planning, and partnerships with Risk and Control.
AI focus
Supports AI use-case identification and governance, owns AI portfolio reporting and value tracking, and uses AI and automation to improve analytics, reporting, governance, and decision support.
Model-written summary · the original posting is authoritative