Wells Fargo
System Operations Manager - Trade Support
HOUSTON, TX · Manager · Full-time · Posted Oct 27, 2026
- Experience
- 5+ years of Systems Engineering and Technology Architecture experience (or equivalent demonstrated through the stated alternatives); 2+ years of leadership; 1+ year of direct technology management.
- Education
- Bachelor's degree or above in Computer Science, Business, or another related discipline (desired).
- Visa sponsorship
- This position does not offer visa sponsorship.
About the job
Leads trader desktop and voice support operations across U.S. trading floors, overseeing service delivery, incident resolution, risk, and a Systems Operations team.
What you'll do
- Manage and develop Systems Operations Engineers providing desktop and voice support to traders.
- Oversee operational performance, incident resolution, service levels, risk, and compliance for supported systems.
- Manage staffing and financial resources, improve operational efficiency, and collaborate with business and technology partners.
What they ask for
- 5+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through work experience, training, military experience, education.
- 2+ years of leadership experience.
- 1+ year of direct management within technology.
Nice to have
- 4+ years leading and developing individual contributors in IT or end-user services supporting trader floors.
- Experience with ServiceNow, cloud technologies (Azure, Google Cloud Platform (GCP), and AWS), and operational reporting tools.
Tools
ServiceNow, Azure, Google Cloud Platform (GCP), AWS, Microsoft Suite, PowerPoint
Model-written summary · the original posting is authoritative