Whatnot
Company Operations Manager
$167K–$185K
San Francisco, CA +3 · Remote · Manager · Full-time · Posted Oct 27, 2026
- Location
- San Francisco, CA
New York, NY
Los Angeles, CA
Seattle, WA - Experience
- 5-7+ years in consulting, investment banking/private equity, or a fast-growing startup.
- Education
- Bachelor's degree in Business, Economics, or related field.
About the job
Leads company-wide operating processes and cross-functional initiatives to improve planning, execution, decision-making, and the buyer and seller experience.
What you'll do
- Own planning and OKR cycles, business reviews, and operating cadences.
- Build tools for tracking goals, metrics, resources, and blockers; clarify decision rights and review forums.
- Identify and remove operational friction, use AI-centered tooling, and resolve high-impact issues with Product, Engineering, and Operations.
What they ask for
- Bachelor's degree in Business, Economics, or a related field.
- Experience designing and running operating processes across teams.
- Ability to work independently on ambiguous projects and influence cross-functional stakeholders.
- Fluency in using AI tools for problem-solving, analysis, and execution.
Nice to have
- Experience with a marketplace or two-sided platform, or involvement in online marketplace communities.
- Experience improving processes at a scaling company; proficiency with SQL & dashboards.
Pay
$167K - $185K (base salary; currency not stated)
Tools
AI tools, SQL, dashboards
AI focus
Use AI tools to enhance problem-solving, analysis, and execution; roll out tooling with AI at the core.
Model-written summary · the original posting is authoritative