Whatnot
Manager, Product Communications
$167K–$185K
San Francisco, CA +3 · Hybrid · Manager · Full-time · Posted Sep 30, 2026
- Location
- San Francisco, CA
New York, NY
Los Angeles, CA
Seattle, WA - Experience
- 6+ years of communications experience; ideally with exposure to product communications.
About the job
Develops product and consumer communications that explain Whatnot’s products, support launches, engage sellers and media, and communicate the company’s product innovation.
What you'll do
- Create communications plans, messaging, launch materials, and seller communications for new products and features.
- Identify opportunities to tell the story of Whatnot’s product roadmap and how its products improve live shopping.
- Build reporter relationships and develop pitches and launch narratives, including stories about Whatnot’s use of AI.
What they ask for
- 6+ years of communications experience; product communications exposure is preferred.
- Strong writing and storytelling skills, customer-first judgment, and ability to adapt communications for different audiences.
- Experience supporting product launches and media relations, including developing messaging, communications plans, pitches, and working with reporters.
- Strong cross-functional collaboration and project management skills; able to manage multiple priorities and work amid ambiguity.
Nice to have
- Experience at a high-growth startup, marketplace, ecommerce company, or consumer technology platform.
Pay
$167K - $185K (base salary; currency not stated)
AI focus
Communicate how Whatnot uses AI to improve discovery, personalization, and seller tools while keeping human connection central to commerce.
Model-written summary · the original posting is authoritative