Whatnot
Senior People Business Partner, Operations
$174K–$240K
San Francisco, CA +4 · Remote · Senior · Full-time · Posted Mar 23, 2026
- Location
- San Francisco, CA
Phoenix, AZ
New York, NY
Los Angeles, CA
Seattle, WA - Experience
- 7+ years as an HR Business Partner, including at least 4+ years supporting large-scale Operations populations in a remote or distributed fast-paced tech environment.
About the job
Shapes people strategy and advises leaders for Whatnot’s global Operations organization, including Customer Experience, Trust & Risk, and Fraud.
What you'll do
- Coach leaders and managers and partner on people strategy, organization design, workforce planning, and team development.
- Advise on employee relations and lead core people processes, change management, and manager development.
- Use people data and insights to guide decisions on talent risks, culture, retention, and performance.
What they ask for
- 7+ years as an HR Business Partner, including at least 4+ years supporting large-scale Operations populations in a remote or distributed fast-paced tech environment.
- Experience supporting client groups from VP to agent.
- Deep familiarity with the employee lifecycle for hourly CX, Trust & Risk, and customer support populations.
- Strong judgment, communication, prioritization, and ability to use data to inform decisions.
Pay
$174K - $240K (USD, base salary)
Model-written summary · the original posting is authoritative