Whatnot
Senior Software Engineer, CX
$190K–$230K
San Francisco, CA · Senior · Full-time · Posted Apr 2, 2026
- Experience
- 5+ years of full-time software engineering experience in high growth startups.
- Education
- Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
About the job
Build and scale Whatnot’s customer support platform, including user-facing experiences, backend infrastructure, and AI-powered automations for resolving customer issues.
What you'll do
- Build user-facing customer support experiences and scale internal infrastructure.
- Design AI-powered automations to resolve customer issues.
- Lead solutions end to end, translating ambiguous business problems into technical solutions and driving delivery and experimentation.
What they ask for
- 5+ years of full-time software engineering experience in high growth startups.
- Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
- Proven track record building end-to-end product experiences and scaling high-scale backend systems.
Nice to have
- Experience with Python, Elixir, and/or Postgres.
Pay
$190K - $230K (base salary; currency not stated)
Tools
Python, Elixir, Postgres
AI focus
Design intelligent AI-powered automations to help resolve customer issues at scale.
Model-written summary · the original posting is authoritative