Whatnot
Strategic Development Manager
$140K–$155K
New York, NY +2 · Hybrid · Manager · Full-time · Posted Dec 19, 2025
- Location
- New York, NY
San Francisco, CA
Los Angeles, CA - Experience
- 3–5+ years in account management, partnerships, client success, or operations; ideally in ecommerce, marketplaces, or a creator platform.
About the job
Manages a portfolio of up to 200 Whatnot sellers, using data, AI tools, and structured outreach to improve seller growth and account health.
What you'll do
- Coach and engage sellers through prioritized outreach, education seminars, and automated growth programs.
- Use analytics and AI tools to identify performance trends, improve seller outcomes, and automate repetitive tasks.
- Track seller activity and milestones in Salesforce, collaborate across teams, and develop scalable best practices.
What they ask for
- Proven ability to manage a large, complex portfolio and drive measurable business outcomes.
- Advanced organizational and prioritization skills.
- Comfort with AI tools and demonstrated ability to improve efficiency and decision-making with them.
- Analytical mindset, strong command of metrics, and excellent communication skills.
Nice to have
- Experience supporting SMBs or creators at scale through digital or AI-driven programs.
- Background in operational improvement, training, or coaching in a high-volume environment.
Pay
$140K - $155K (USD, base salary)
Tools
Salesforce, ChatGPT, Gong
AI focus
Uses AI-powered insights and tools to summarize seller performance, generate outreach content, automate repetitive tasks, and improve decision-making.
Model-written summary · the original posting is authoritative