Whop
Customer Success Manager, Services (US)
$200K–$250K
Brooklyn, NY · Manager · Full-time · Posted Sep 28, 2026
About the job
Onboard services and industrial customers onto Whop, help them adopt the product and move payments and billing, and support their early growth.
What you'll do
- Onboard new services customers and get them live quickly, including moving payments and billing onto Whop.
- Roll out Whop to additional locations for multi-site operators.
- Identify and resolve at-risk accounts, then hand healthy, growing accounts to the account team.
What they ask for
- Operator background in services, field service, or industrial businesses.
- Experience as a top-performing CSM or onboarding lead in field service, industrial, or payments software.
- Experience with owner-operated and family businesses.
- Comfort talking directly with business owners without a script.
Pay
$200,000 to $250,000 (base salary or total pay not specified)
Model-written summary · the original posting is authoritative