Wonderschool
Provider Growth & AI Agent Operations Lead
San Francisco +1 · Full-time · Posted Oct 29, 2026
- Location
- San Francisco
United States - Experience
- 6+ years in customer success, account management, sales operations, or business development roles.
About the job
Leads provider lifecycle growth and cross-selling, manages the provider success team, and partners with engineering to deploy AI agents that support sales, onboarding, account management, and retention.
What you'll do
- Own the provider conversion and expansion funnel, including pricing tests, revenue targets, and performance measurement.
- Lead provider success operations and build repeatable onboarding, activation, retention, and cross-sell playbooks.
- Design, deploy, review, and optimize AI agents for provider engagement, with clear metrics and human handoffs.
What they ask for
- 6+ years in customer success, account management, sales operations, or business development roles.
- Proven ability to build and lead high-performing teams.
- Track record of driving revenue growth and new customer conversion in B2B environments; direct experience with enterprise or marketplace customer engagement.
- Strong communication and influence skills, comfort with data and analytics, and experience in ambiguous, fast-paced startup environments.
Nice to have
- Marketplace or two-sided platform experience; government or public sector sales experience.
- Early experience with AI tools, agents, or automation workflows.
Tools
Claude Code, Hermes, OpenClaw
AI focus
Partner with engineering to build and operate AI agents for sales outreach, onboarding, account management, cross-sell, and retention; define agent personas and metrics, review communications, measure performance, and create human handoffs.
Model-written summary · the original posting is authoritative