Workday
Sr Business Systems Analyst (Collaboration Engineering)
$114K–$203K
USA, CA, Pleasanton · Flex · Senior · Full-time · Posted Oct 15, 2026
- Experience
- 8+ years of IT experience; 5+ years of hands-on experience bridging technical engineering teams and business stakeholders.
- Education
- Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent work experience.
About the job
Leads business systems analysis for employee collaboration technology, delivering system enhancements and AI-enabled automation to improve workflows and employee productivity.
What you'll do
- Identify process improvements and evaluate AI and automation opportunities.
- Partner with business and technical teams to define requirements and plan, prioritize, design, and deliver projects and system enhancements.
- Coordinate system testing and user acceptance testing, tracking issues through resolution and obtaining sign-off.
What they ask for
- 8+ years of IT experience with a Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent work experience.
- 5+ years of hands-on experience bridging technical engineering teams and business stakeholders to drive solution design, intake management, and system delivery.
- Hands-on experience implementing AI-driven automation tools, chatbots, or AI copilots for IT tickets, workflows, and employee productivity.
- Experience supporting multiple integrated systems in an enterprise technology environment.
Nice to have
- Agile/SCRUM experience.
- Experience working in a fast-paced, high-growth technology company.
Pay
$135,200 USD - $202,800 USD (base salary); $114,200 USD - $202,800 USD (base salary)
Tools
generative AI, ML-based insights, chatbots, AI copilots, AI agents, SaaS platforms, Agile/SCRUM
AI focus
Apply and evaluate AI-driven automation, intelligent agents, generative AI, and ML-based insights to improve processes, system capabilities, IT ticket handling, workflows, and employee productivity; use AI-powered tools in enterprise systems.
Model-written summary · the original posting is authoritative