Sr. Product Manager - Observability

What you'll do

• Set the observability vision, strategy, and roadmap, with a focus on distributed tracing.
• Define AI-enabled anomaly detection and LLM-based incident summarization and triage requirements with ML and engineering teams.
• Research user needs, write product specifications, and measure outcomes such as detection quality, MTTD, and MTTR.

What they ask for

• 8+ years of product management experience, including meaningful time in observability, monitoring, APM, or related infrastructure/developer tooling.
• Demonstrable expertise in distributed tracing concepts and technologies.
• Strong technical background, including reading code and engaging in system architecture and design discussions.
• Hands-on understanding of AI/ML detection and triage techniques, plus experience partnering with ML engineering teams to ship models and features.

Nice to have

• Prior experience as a software engineer, SRE, ML engineer, or data scientist.
• Experience productionizing ML models for operational or incident-management use cases.

Pay

$168,000 USD - $252,000 USD (base salary); $140,600 USD - $252,000 USD (base salary)

Tools

OpenTelemetry, Jaeger, Zipkin, Iceberg, ClickHouse, Tempo, Mimir, Grafana

AI focus

Drive AI-enabled anomaly detection and LLM-based root-cause summarization and triage assistance, including model requirements, evaluation, explainability, and feedback loops.