WorkWeave
Forward Deployed Engineer
$150K–$200K
Weave HQ · On-site · Full-time · Posted Feb 11, 2026
About the job
Supports customers using Weave’s engineering productivity platform, from onboarding and technical troubleshooting to product feedback and issue resolution.
What you'll do
- Own post-sale customer relationships, including onboarding, account management, and technical support.
- Triage support tickets, diagnose issues across GCP and Weave systems, and communicate actionable bug reports.
- Partner with founders, product, and engineering on escalations, roadmap input, small fixes, and support documentation.
What they ask for
- Engineering background in software, DevOps, or a similar area, with strong technical problem-solving skills.
- Ability to read and write code and make simple pull requests.
- Excellent written and verbal communication skills; comfortable speaking with customers and handling intense situations.
- Self-starter who thrives in a fast-paced environment; role requires 5 days in office in SF.
Nice to have
- Experience with developer tools or SaaS products.
- Previous experience in technical support or solutions engineering.
Pay
$150K – $200K (base salary); 0.01% – 0.2% (equity)
Tools
GCP, GitHub
AI focus
The product uses AI to understand how engineers work and surface insights about productivity, quality, collaboration, and impact; the role supports customers using this product.
Model-written summary · the original posting is authoritative