WPP
Workplace Services Lead East
$100K–$230K
Washington, District of Columbia +4 · Full-time · Posted Oct 30, 2026
- Location
- Washington, District of Columbia
Atlanta
Boston
New York City
Washington DC - Experience
- 5–7+ years; no stated alternative.
- Education
- Bachelor's degree in Facilities Management, Business Administration, or a related field.
About the job
Leads client-side workplace services governance for an assigned portfolio, aligning workplace outcomes, service-provider performance, budgets, risk, and employee experience with WPP standards.
What you'll do
- Partner with business leaders and stakeholders to translate priorities and employee needs into workplace requirements, strategy, and space-planning outcomes.
- Oversee budgets, forecasts, provider contracts and performance, including SLAs/KPIs, corrective actions, and continuous improvement.
- Govern portfolio risk, operational standards, HSSE and business continuity compliance, sustainability, and workplace performance reporting.
What they ask for
- 5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance, preferably within a complex global organization.
- Bachelor's degree in Facilities Management, Business Administration, or a related field.
- Demonstrated experience operating as an intelligent client within an outsourced FM environment and holding strategic service partners accountable for performance.
- Strong financial and commercial acumen, including budget development and forecasting and governance of provider relationships through budgets, contracts, SLAs/KPIs and performance frameworks.
Nice to have
- Relevant professional certifications in workplace, facilities management, corporate real estate or related disciplines.
- Experience leading complex workplace, transformation or change initiatives across multiple locations and stakeholder groups.
Pay
$100,000 — $230,000 USD (base salary)
Model-written summary · the original posting is authoritative