WPP
Workplace Services LeadWest/Canada
Kansas City, Missouri +3 · Full-time · Posted Oct 30, 2026
- Location
- Kansas City, Missouri
Chicago
Kansas City
Toronto - Experience
- 5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance.
- Education
- Bachelor's degree in Facilities Management, Business Administration, or a related field.
About the job
Leads client-side workplace governance for an assigned WPP portfolio, aligning workplace services with business needs and holding outsourced providers accountable for performance, budgets, risk, and standards.
What you'll do
- Manage stakeholder relationships and translate business priorities into workplace requirements, space planning, and portfolio outcomes.
- Oversee budgets, forecasts, provider contracts and performance, including SLAs/KPIs and corrective actions.
- Monitor operational risk, HSSE, business continuity, sustainability, and service performance across the portfolio.
What they ask for
- 5–7+ years in corporate workplace, CRE, workplace experience, or outsourced-service governance.
- Bachelor's degree in Facilities Management, Business Administration, or a related field.
- Experience as an intelligent client in an outsourced FM environment, holding strategic service partners accountable.
- Financial and commercial acumen, including budget development and forecasting and governance of contracts, SLAs/KPIs, and performance frameworks.
Nice to have
- Relevant professional certifications in workplace, facilities management, corporate real estate, or related disciplines.
- Experience in a complex global organization.
Model-written summary · the original posting is authoritative