xAI
IT Services Technician
$68K–$103K
Seattle, WA · Full-time · Posted Aug 5, 2026
- Experience
- 2+ years of experience in IT, helpdesk, or a technical role.
- Education
- Associate’s or bachelor’s degree in information technology, computer science, or technical discipline.
About the job
Provides second-line IT support, resolves complex technical issues, maintains systems and user access, and assists with IT projects and end-user onboarding.
What you'll do
- Troubleshoot hardware, software, and network issues; document resolutions and escalate unresolved tickets.
- Deploy and maintain devices, applications, user accounts, and IT systems, including patching and basic server administration.
- Support IT projects, onboarding and offboarding, and Level 1 technician training while following security and data protection policies.
What they ask for
- Associate’s or bachelor’s degree in information technology, computer science, or technical discipline.
- 2+ years of experience in IT, helpdesk, or a technical role.
Nice to have
- Network troubleshooting and basic server administration; familiarity with IT service management tools, virtualization, or cloud services.
- Relevant certifications, scripting experience, or knowledge of cybersecurity best practices.
Pay
$68,400 - $102,600 USD (base salary)
Tools
Active Directory, TCP/IP, DNS, DHCP, VPNs, Windows Server, Linux, ServiceNow
Model-written summary · the original posting is authoritative