xAI
Supervisor, Safety Operations (Child Safety)
Austin, TX · Full-time · Posted Oct 19, 2026
- Experience
- 5+ years in a relevant safety field; 2+ years leading or supervising a team.
About the job
Leads the Austin-based Child Safety analyst team across X, Grok, and X Money, overseeing high-risk cases, reporting, operational quality, and automation-focused safety work.
What you'll do
- Lead and coach analysts across shifts, maintaining consistent standards, SLAs, and team performance.
- Handle complex escalations and own team NCMEC reporting decisions; coordinate with leadership, Legal, and law enforcement response teams.
- Direct automation evaluations, audits, labeling, and operational analysis to improve classifiers, policies, and processes.
What they ask for
- 5+ years of experience in online child safety, Trust & Safety operations, criminal investigations, or another safety field.
- 2+ years of experience leading or supervising a team.
Nice to have
- Expertise identifying and investigating child safety abuse, including CSAM, CSE, grooming, and AI-generated content, with knowledge of legal obligations and industry standards.
- Experience managing Child Safety or Trust & Safety teams at a social media or generative AI company, using AI or automation tools.
Tools
SQL, Python, LLM-powered agents, Large Language Models
AI focus
Leads the shift toward automation-first appeals, model evaluations and audits, classifier calibration, AI-assisted operational analysis, and human oversight of agentic AI operations.
Model-written summary · the original posting is authoritative