Xapien
Senior Account Manager US
Xapien Boston, US · Hybrid · Manager · Full-time · Posted Jul 30, 2026
- Experience
- 5+ years in Account Management, Client Success, or Strategic Sales roles.
About the job
Own and grow strategic client accounts by increasing product adoption and revenue through account planning, cross-selling, and expansion negotiations.
What you'll do
- Manage strategic accounts and execute plans to expand usage, adoption, and spend.
- Negotiate expansion contracts and provide forecasts and pipeline reporting.
- Work across teams to improve client satisfaction, champion client needs, and influence product and service delivery.
What they ask for
- Demonstrated ability to grow enterprise accounts and deliver measurable revenue expansion.
- Strong commercial acumen and negotiation skills.
- Proven ability to build strategic relationships with senior client stakeholders.
- Strong organization, analytical, communication, presentation, influencing, and leadership skills; able to manage complex accounts and work across UK/US time zones.
Nice to have
- Experience in high-growth SaaS or subscription-based environments; risk or compliance background.
- Familiarity with CRM and account management tools such as HubSpot; solution sales experience.
Tools
SaaS, HubSpot
Model-written summary · the original posting is authoritative