Zillow
Senior Business Systems Analyst
$107K–$180K
Remote-USA · Remote · Senior · Full-time · Posted Oct 19, 2026
- Experience
- 5-8+ years; related work is an alternative to the listed experience areas.
About the job
Provides technical leadership for partner integrations in Zillow Rentals by resolving complex issues and improving documentation, tools, and monitoring.
What you'll do
- Investigate and resolve integration issues, providing engineering teams with problem statements, reproduction steps, and evidence.
- Lead partner discovery and technical discussions; recommend integration approaches and explain findings to varied audiences.
- Develop AI-assisted troubleshooting tools, integration documentation, operational workflows, and monitoring; support partner launches and onboarding.
What they ask for
- 5-8+ years of experience in solutions consulting, technical account management, implementation, integration support, or related work.
- Skill with XML, JSON, data mapping, feed-based integrations, and the MITS schema.
- Familiarity with APIs, REST, webhooks, and tools such as Postman; ability to interpret API documentation and investigate cross-system issues.
- Ability to communicate technical information clearly and coordinate issue resolution and process improvements across teams.
Nice to have
- Experience in property technology, multifamily operations, or B2B software and related integrations.
Pay
USD 112,800.00 - 180,200.00 annually (base salary); USD 107,200.00 - 171,200.00 annually (base salary)
Tools
XML, JSON, MITS, APIs, REST, webhooks, Postman, Zendesk
AI focus
Develop and improve AI-assisted knowledge, diagnostic tools, and workflows for troubleshooting and knowledge sharing.
Model-written summary · the original posting is authoritative